Balanced Scorecard Review

Let’s have some useful information about Balanced Scorecard Review. The Balanced Scorecard is a conceptual framework for translating an organization's vision into a set of performance indicators distributed among four perspectives: Financial, Customer, Internal Business Processes, and Learning and Growth. Indicators are maintained to measure an organization's progress toward achieving its vision; other indicators are maintained to measure the long term drivers of success. Through the Balanced Scorecard, an organization monitors both its current performance (finances, customer satisfaction, and business process results) and its efforts to improve processes, motivate and educate employees, and enhance information systems--its ability to learn and improve.

We are discussing Balanced Scorecard Review for U.S. Department of Energy, Office of Contract Management Office of Procurement & Assistance Management in the subsequent paragraphs.

The Procurement Executive of the Department of Energy is responsible for establishing an effective acquisition and financial assistance management system which ensures that quality goods and services are obtained at reasonable prices, in a timely fashion, and in accordance with the statutory and regulatory requirements and the programmatic needs of the agency. 

To assist in the accomplishment of this responsibility, the Procurement Executive has established the Balanced Scorecard Performance Measurement and Performance Management Program (Balanced Scorecard).  The program is described in detail in a document of the same name available at the Balanced Scorecard link located on the DOE Procurement Homepage (http://professionals.pr.doe.gov).  The program provides the methodology for assessing performance of the Federal procurement offices, and major site and facility management contractor purchasing organizations.  This methodology includes a “compliance” review component which focuses on the organization’s ability to comply with system requirements, including laws, regulations, terms and conditions of contracts, ethical standards, and good business management practices, as appropriate. 

To assist in the compliance portion of the self-assessment process, this Acquisition and Financial Assistance Self-Assessment Checklist has been developed for use by Heads of Contracting Activities and field procurement managers as an available tool that will facilitate conduct of the Balanced Scorecard Review.  This Checklist has been designed for reviews of Federal procurement offices.   Compliance reviews of Balanced Scorecard Review of DOE’s major site and facility management contractors are conducted utilizing separate guidelines.

Balanced Scorecard Review for Customer Satisfaction: This perspective captures the ability of the organization to provide quality goods and services, effective delivery, and overall customer satisfaction. For purposes of this model, both the recipient of goods and services (the internal customer) and the sponsor/overseer (DOE) are regarded as customers of the business processes. In a governmental model, and for the major DOE site and facilities management contractors (i.e. major contractors), the principal driver of performance is different than in the strictly commercial environment; namely, customers and stakeholders take preeminence over financial results. Recognizing that budgets are limiting factors, public organizations and the major DOE contractors have a greater stewardship responsibility and focus than do private sector entities.

You can have other Balanced Scorecard Review of any well established company at public domains or some Balanced Scorecard websites for Marks and Spencer’s etc. at: http://www.balancedscorecardsurvival.com

You can have some Balanced Scorecard Review at the site like:

·       Balanced Scorecard - Applying to Public sector: What you measure is what you get. With these words, Robert S. Kaplan and David S. Norton began their Harvard Business Review article expounding upon the concept of a balanced scorecard for businesses.

·       Balanced Scorecard - Building a Balanced Scorecard: Extensive presentation on building a Balanced Scorecard.

·       Balanced Scorecard Assessment: To assist in the Balanced Scorecard self-assessment process, this Self-Assessment Checklist has been developed as an available tool. This Checklist has been designed to help structure the criteria to be considered in reviewing the compliance of organizations.

·       Balanced Scorecard Fundamentals: Balanced Scorecard Fundamentals for Measuring Strategic Success.

·       Balanced Scorecard Implementation Plan: This paper describes how to develop and implement a Balanced Scorecard for enterprise performance management. It presents basic information on the Balanced Scorecard performance management methodology, and identifies key business issues that must be addressed in developing and deploying a balanced...

·       HR Balanced Scorecard: What is a Balanced Scorecard ? How to make the Balanced Scorecard (BSC) a strategic tool? What are the HR measures for a strategic Balanced Scorecard? And more.

·       Measuring and managing E-business projects: The balanced scorecard (BSC), initially developed by Kaplan and Norton, is a performance measurement system that supplements traditional financial measures with the criteria that measure performance from three additional perspectives: customer perspective, internal business perspective and...