Sample Balanced Scorecard

Organizations chosen for the Balanced Scorecard hall of fame are best-practice exemplars of the five principles of a Strategy-Focused Organization as defined by Drs. Robert S. Kaplan and David P. Norton, creators of the Balanced Scorecard and Strategy-Focused Organization concepts. Hall of Fame members are personally selected by Drs. Kaplan and Norton.

To develop a Sample Balanced Scorecard, organizations translate strategy into operational terms, often by using strategy maps. Organizational strategy can be examined from four perspectives: financial goals, customer growth and retention, internal business processes, and innovation and growth. The Sample Balanced Scorecard should be balanced between external measures for shareholders and customers and internal measures for internal business processes, innovation, and growth. The scorecard should also be balanced between outcome measures and measures of future performance.

A good Sample Balanced Scorecard subject covered: Accounting & control, Balanced scorecard, Business government relations, Cities, Competitive strategy, Corporate strategy, Finance & accounting, General management, Local government, Management controls, Performance measurement, Public sector, Strategy implementation.

If you are interested in developing a performance measurement system and/or benchmarking with peer institutions? Learn how one institution has developed measures from customer, internal business, financial and learning and growth perspectives and uses that data to share important process information with campus, obtain additional resources, and improve processes. A Sample Balanced Scorecard that has been in place for approximately three years will be provided and discussed.

There are three keys to making an implementation of Sample Balanced Scorecard successful:

·       Get Buy-In at All Levels: They know you've got those at the top signed on. Here's an easy way to get everyone else on board: Tie Balanced Scorecard objectives to individual compensation. Works like a charm – and gets employees to think strategically about their jobs.

·       Follow Through: Don't let the Scorecard metrics languish. Update them as major company goals shift with the times.

·       Use the Right Tools: You can buy or build an application that will help you track metrics. The Balanced Scorecard Collaborative certifies vendor offerings, which you can check out on their website.

There's nothing new about using key measurements to take the pulse of an organization using Sample Balanced Scorecards. What's new is that Kaplan and Norton have recommended broadening the scope of the measures to include four areas:

·       Financial performance

·       Customer knowledge

·       Internal business processes

·       Learning and growth.

In addition to the above mentioned points, you can find many Sample Balanced Scorecards at various sites. From these Sample Balanced Scorecards you can visualize the actual situation and can learn a lot for successful implementation of balanced scorecards.