Strategy Balanced Scorecard Balance Score
Card
Strategy Balanced Scorecard Balance Score
Card managing strategy is, in essence, managing change. That simple
observation adds an important dimension to the topic of strategy,
one that is frequently overlooked. Strategy has a "hard" side and a
"soft" side. The hard side involves describing strategy (with maps
and measures) and executing it (with processes and procedures). The
soft side while less understood is no less important. Strategy
Balanced Scorecard Balance Score Card involves leadership, culture,
and teamwork - all prerequisites for organizational change. To
execute strategy is to execute change at all levels of an
organization. If we are to succeed, we need to have a better
understanding of the soft side.
A
strategy is a long-term plan of action designed to achieve a
particular goal there is more than one usage of the word goal AND
Strategy Balanced Scorecard Balance Score Card is no exception
here.
Military strategy: Military strategy is a
collective name for methods of winning a war. Smaller scale military
strategy is generally referred to as military
tactics.
Marketing strategies: Strategy is the
crafting of plans to reach goals. Marketing strategies are those
plans designed to reach marketing goals. A good marketing strategy
should integrate an organization’s marketing goals, policies, and
action sequences (tactics) into a cohesive whole. The objective of a
marketing strategy is to put the organization into a position to
carry out its mission effectively and
efficiently.
Strategic management in Strategy Balanced
Scorecard Balance Score Card is the process of specifying an
organization's objectives, developing policies and plans to achieve
these objectives, and allocating resources so as to implement the
plans. It is the highest level of managerial activity, usually
performed by the company's Chief Executive Officer (CEO) and
executive team. It provides overall direction to the whole
enterprise.
Recently analyzed the strategies of some 50
organizations for which had developed strategy maps and scorecard
and found that these organizations seldom had strategies developed
around single themes. While there was generally an overarching theme
such as "Be the Industry Leader," the strategy itself consisted of
three to six components. For example, the strategy of a large
pharmaceutical company had four themes:
·
Achieve "best cost" in all business
processes. Streamline all multi-functional processes so they would
be better, faster, and cheaper.
·
Become customer- and market-focused. Better
understand customer segments, improve customer targeting, and build
effective value propositions.
·
Accelerate value from the discovery and
development processes. Improve the hit rate and reduce the cycle
times necessary to bring new drugs to market.
·
Develop new businesses for exceptional
growth. Balance risk and reward to build a portfolio of attractive
growth opportunities.
The multiple strategic themes found at the
pharmaceutical company were typical of the companies being analyzed.
Most of their strategies reflected the need to balance long- and
short-term performance. Short-term performance demonstrates that the
organization is disciplined, that it can convert an opportunity into
bottom-line performance. Today's short-term results spring from the
long-range investments made at some time in the past. They prove to
investors that similar investments made today will be converted into
profits in the future. By complementing these short-term strategies
with a range of other strategies, these companies created a
time-balanced agenda of action and value.
Strategy describes how an organization
intends to create value for its shareholders (or stakeholders, for
non-profit organizations). The overarching strategic objective is to
create sustained growth in shareholder value. The overall strategy
consists of several complementary strategic themes, which fall into
three categories:
·
Operational Effectiveness Strategies that
improve the efficiency of core business processes.
·
Customer Management Strategies by which to
better understand and leverage relationships with customers.
·
Product Innovation Strategies that help
develop new products, markets, and relationships to sustain future
growth.
The chosen
strategic objectives are spread across four zones or 'perspectives'.
The lower two perspectives contain objectives relating to the most
important activities in terms of business processes, cycle time,
productivity etc. (Internal Processes) and what needs to happen for
these processes to be sustained and further developed in terms of
people, product and process development (Learning & Growth). The
two top perspectives house objectives relating to the desired
results of the activities undertaken i.e. how we wish external
stakeholders (e.g. the general public, partner agencies and
organizations to perceive us (External Relations) and how this will
ultimately translate into financial results and economic value
(Financial).